- Frequently Asked Questions -

Here are some frequently asked questions (FAQ) for
Team Handy Dan, your New York City Handyman Team!
If you still have any more questions, contact us.

This is a loaded question, so we will need info about your job beforehand.

Minimum job price starts at $195 (close to the top of Central Park) up to $349 for areas outside of Manhattan based on distance.

  • Where do you live?
  • How quickly do you need the work done?
  • Do you need a Certificate of Insurance?
  • What tasks you need help with – are they simple, or do they require more unique skills to accomplish?
  • Is there a possibility of having to make hardware store runs?
  • Does it require special tools?
  • Can we only come during evenings/weekends to help?

In short, we base prices on all of these things. Prices can also vary depending on how busy our schedule already is, if we need to purchase new tools/materials, how long of a train ride one-way you are, etc.

Most jobs average between $149-$995. 

  • Arrival ETA – We strive to arrive on time, but delays may occur due to prior jobs or transit conditions.
  • Hourly Rate Jobs – Billing begins upon arrival at the job site. Any delays related to building access—including service elevator wait times, COI/paperwork issues, or other entry-related obstacles—are included in the hourly rate. Time is rounded up once work extends 15 minutes into the next hour.
  • Late Start (time based jobs) – If access is delayed due to factors beyond our control—such as building staff, entry restrictions, incorrect addresses, paperwork issues, or client delays—the time will be billed at the agreed hourly rate.
  • Late Start (flat rate jobs) – If access is delayed due to factors beyond our control—such as building staff, entry restrictions, incorrect addresses, paperwork issues, or client delays, a $50 fee will be applied for every 30 minute increment of lost time.
  • Cancellation – Please notify us via email as soon as possible. Cancellations within 48 hours of the scheduled job will incur a $150 fee, which compensates the technician for lost work hours. Last-minute cancellations result in lost revenue, as we cannot rebook jobs within that timeframe.
  • Preparation/Cleanup

    Clients are responsible for clearing the workspace and moving any fragile or valuable items before our arrival. Please ensure easy access to the job site. Cleanup is included in the billed time unless you prefer to handle it yourself—just let our technician know before work begins.

At Team Handy Dan, we stand behind the quality of our work and the products we provide. Here are the warranties and guarantees we offer:

  • Product Warranties – Any materials or products sold and installed by our team come with a minimum 60-day warranty against defects or failure. This warranty covers replacement of the defective product only and does not include installation labor costs.
  • Workmanship Guarantee – We guarantee the workmanship on all of our general repair, maintenance, installation, and painting services for 60 days after completion. If you experience any issues directly caused by deficient workmanship from our team within that 60-day period, we will remedy the situation. Any remediation work will be provided at no additional labor cost to you, though you may be responsible for the cost of any required materials.

    Please note that this workmanship guarantee only covers issues arising from our crew’s work. It does not apply to failures related to normal wear and tear, abuse, misuse, improper maintenance, or acts of nature. Inspection and approval from both parties is required to validate any workmanship guarantee claims.

    In some cases, such as if the remediation work is minor in nature, we may elect to offer a discounted rate rather than free labor. The specifics of any discount will be discussed and mutually agreed upon prior to work commencing.

    We stand behind our commitment to quality work. However, we also reserve the right to refuse guarantee claims if it is determined that the issue falls outside of the guarantee terms and conditions outlined above.

  • Service Acceptance – Upon payment, you are accepting that the work we have completed meets your satisfaction. We recommend doing a final walkthrough with our team when the job is complete to ensure everything has been handled properly.
  • Warranty Limitations – Our warranties do not cover pre-existing products, materials or installations that were already in place prior to our work. If an item breaks or fails weeks or months after we have completed our services, we cannot provide warranty coverage unless that specific item was supplied and installed by our team. We also cannot warranty customer-supplied products that we did not provide. While we take utmost care in handling and installing customer materials, we cannot guarantee their performance or offer warranty coverage since we did not source those products ourselves.

    Essentially, our warranty coverage only extends to the specific products we sell and install as part of the job, as well as the workmanship involved in our services. Any pre-existing components or customer-provided materials are not covered under our warranties, even if we interacted with or worked around those items during the service period.

To initiate a warranty claim, simply contact us and describe the issue.
We strive to address all warranty claims promptly and professionally.

If you have any other questions about our warranties or guarantees, please contact us.
We are committed to delivering exceptional service and standing behind our work.

When a job is confirmed with a set price and scope of work, any changes to the scope can result in a reduction of costs. However, once the job is booked and our technicians’ schedules are set, we must adhere to a minimum cost based on the initial projected time/cost estimation.

Liability insurance is crucial for both homeowners and contractors, including handyman services, for several reasons:

  1. Property Protection: Liability insurance provides coverage for any accidental damage that may occur to your property during the handyman’s work. This ensures that if something goes wrong, you won’t be left to cover the costs of repairs or replacements.

  2. Worker Injuries: If a handyman gets injured while working on your property, liability insurance helps cover their medical expenses. Without insurance, you could be held responsible for these costs, leading to potential legal and financial consequences.

  3. Third-Party Injuries: If a third party, such as a neighbor or visitor, is injured due to the handyman’s work, liability insurance will cover their medical expenses. This protects you from potential lawsuits and the associated legal fees.

  4. Professionalism and Reliability: A handyman with liability insurance demonstrates professionalism and a commitment to their clients’ well-being. It shows that they are prepared for unforeseen circumstances and are financially responsible.

  5. Peace of Mind: Hiring a handyman with liability insurance provides peace of mind, knowing that you are protected in case of any unforeseen incidents. It adds an extra layer of security to your home improvement projects.

On the flip side, hiring a handyman without insurance can pose significant risks. In the absence of coverage, you may end up shouldering the financial burden of property damage, injuries, or legal issues that arise during the job. Therefore, it’s advisable to prioritize hiring insured professionals to safeguard both your property and your financial stability.

Cash is king! Zelle is second, then comes Venmo/Cash App. Then comes Credit Cards. Heck, we can even take most Cryptocurrencies. And last but not least, bartering is always an option (art, food, skills, experiences, etc.)

Well. A ton goes into an “easy job”. Insurance (we carry 2x required minimum liability), bonding, licensing, tools breaking, assortment of materials always on hand, travel, wear and tear on our bodies, and so on.

There’s also the cost of advertising, getting durable clothing, spending hours every week emailing, etc.

Additionally we pay hefty New York State taxes, LLC fees, and CPA fees.

And finally, with 15+ years of knowledge (lots of that being unpaid), spending time learning new skills, plenty of dog treats, and so so so much more, we’ve got to make it worth all the time we spent and continue to spend.

We are a fully licensed, bonded, and insured General Contractor in New York. However, most of our work is the ‘honey-do’ type of to-do lists. That is to say, things we can do with just us and a backpack of tools. However, there are occasions that we will rent a truck, more tools, etc. 

  • We are not a plumber or an electrician. 
  • We don’t haul trash away.
  • We don’t do major exterior/roof/façade work.
  • We don’t refinish floors (just small repairs)

While we are based in Upper Manhattan, we do travel (subways, taxis, scooter, etc.) upwards of 1hr one way. So we’re a Manhattan Handyman, Brooklyn Handyman, and a Queens Handyman!

Yes. We will send estimates via email (send us tons of info and photos) for no cost, but if you request to have us come out in person, there is a travel fee to do so.

Sometimes. For example, if there are a lot of materials that have to be purchased prior to the date of the job, yes. But if it’s just a normal service call, maybe. 

If you need a booked job to be rescheduled (with less than 1 week notice), there is a $95 fee.

Yes. Here.

And to see even more reviews, check out our Google and Nextdoor pages.

Yes. We love to trade work for work, or work for art.

If you are reading this and interested in part-time work, email me some info and work history.

Booked Job Agreement Team Handy Dan 2025 v2

- INFO WE WILL NEED -

  • What size and is it new or used
  • Do we need to install/supply a safety bracket (required for buildings 6 stories and taller)
  • Do we need to carry it up/down flights of stairs
  • We do not dispose of old units beyond building trash areas
  • What are the items to assemble (links to items are best)
  • What needs to be hung (rough sizes and quantities)
  • What type of wall are items going on (drywall, plaster, brick, etc.)
  • If you need a custom COI, please fill out our form here. You’ll need to request the password from us to access this page.
  • We have $1,000,000/2,000,000 in Liability. WE DO NOT have Umbrella coverage.
  • Custom COI’s can take 1-3 days to have completed. If time is a concern, let us know and there are a few things we can try.
  • What type/size of shelf (links to items help)
  • Is mounting hardware included
  • What type of wall (drywall, plaster, brick, etc.)
  • Is there any demo/hole filling/painting needed
  • What size TV (brand/model helps)
  • What type of mount (basic tilt, full motion)
  • What type of wall (drywall, plaster, brick, etc.)

Still have questions? Reach out to us!